Informativa sulla Privacy
1. General Principles
1.1. This Privacy Policy has been developed in accordance with applicable data protection legislation, including, where applicable, the EU General Data Protection Regulation (GDPR).
1.2. IVSOFTE.BIZ strives to minimize the processing of user data.
1.3. The Website does not require registration and does not request personal data for regular page browsing.
1.4. By using the Website, the User consents to the terms of this Policy. If the User disagrees, they should discontinue using the Website.
2. What Data May Be Processed
2.1. Voluntarily provided data:
- information that the User provides when contacting support (e.g., via email/messengers);
- diagnostic materials (logs, screenshots, PC configuration), if the User sends them voluntarily.
2.2. Technical data:
- IP address, user-agent, date/time of server access, referrer, technical cookies, server logs.
This data is used for security, abuse prevention, and diagnostics.
3. Legal Basis for Processing
3.1. User consent.
3.2. Performance of a contract (public offer) to which the User is a party.
3.3. Legitimate interests of the Operator (security, abuse prevention).
4. Payments
4.1. Payment for services is processed through third-party payment systems.
4.2. The Operator does not receive or store bank card data or other payment details. They are processed by the payment provider according to its own policy.
5. Processing Purposes
- responding to User inquiries;
- providing services and technical support;
- ensuring Website security and stability;
- fulfilling legal requirements (upon lawful request).
6. Data Transfer
6.1. The Operator does not sell or transfer personal data to third parties.
6.2. Technical data processing by infrastructure (hosting/providers) may occur to the extent necessary for Website operation.
6.3. Data may be disclosed upon lawful request by authorized authorities.
7. Third-Party Services and Affiliate Links
7.1. In the “Digital Goods” section, product cards contain affiliate links. By following them, the User leaves IVSOFTE.BIZ and arrives at third-party resources (Plati.market / oplata.info / Digiseller), whose data processing is governed by their own privacy policies.
7.2. Payment and order placement for partner goods take place on those platforms; IVSOFTE.BIZ does not receive the User’s payment or registration data for those transactions.
8. Cookies and Analytics
8.1. The Website uses technical cookies necessary for its operation. See more in the Cookie Policy.
8.2. Analytics and marketing tools from third-party providers (e.g., Google Analytics, support chat) are loaded only after the User consents to the use of cookies. Anonymized web analytics may be used on the basis of legitimate interest, to the extent that does not require consent.
9. Data Security
9.1. The Operator applies reasonable organizational and technical safeguards: access restriction, connection encryption (HTTPS), logging, and monitoring to prevent abuse.
9.2. No method of transmitting or storing data over the Internet is absolutely secure; the Operator cannot guarantee absolute security but strives to use commonly accepted security measures.
9.3. Please report any discovered vulnerabilities or security incidents to ivsofte@gmail.com.
10. Age Restrictions
10.1. The Website is not intended for persons under 18 years of age. The Operator does not knowingly collect personal data of minors. If such data has been provided, it will be deleted upon request.
11. User Rights
11.1. The User has the right to:
- request information about the processing of their personal data;
- request correction, blocking, or deletion of their data;
- object to processing and request its restriction;
- withdraw consent to data processing.
11.2. To exercise these rights, send a request to ivsofte@gmail.com. We may ask you to confirm your identity before responding.
11.3. If the User is located in the European Economic Area (EEA), they also have the right to lodge a complaint with a data protection supervisory authority.
12. Retention Period
Data is retained no longer than necessary for the purposes stated in this Policy, unless otherwise required by law.
13. International Transfer and Contacts
13.1. Data may be processed on servers located in countries other than the User’s country; reasonable safeguards are applied in such cases.
For privacy-related inquiries: ivsofte@gmail.com
Other contact methods are listed on the Contacts page.