This error occurs when launching Arcane and Ancient cheats

About This Error

The error "Please make sure PIN is not set in Windows sign-in options and manually disable Hyper-V using dgreadiness tool" appears when Windows PIN sign-in is enabled and/or the Hyper-V service is active. The virtualization files hvix64.exe and hvax64.exe prevent the software from working correctly.

Step 1. Disable Windows PIN Sign-in

This is a mandatory first step.

  1. Open Windows Settings (Win + I).
  2. Go to: Accounts → Sign-in options.
  3. Make sure PIN (Windows Hello) is completely disabled. If enabled — remove the PIN.
  4. Restart your computer.

Step 2. Open PowerShell as Administrator

  1. Press Win + X.
  2. Select Windows PowerShell (Administrator) or Terminal (Administrator).
Enter all commands below strictly one by one!

Step 3. Take Ownership of System Files

Enter the first command:

takeown /F "C:\Windows\System32\hvix64.exe"

Then:

icacls "C:\Windows\System32\hvix64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F

Step 4. Repeat for the Second File

takeown /F "C:\Windows\System32\hvax64.exe"
icacls "C:\Windows\System32\hvax64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F

Step 5. Delete the Files

del "C:\Windows\System32\hvix64.exe"
del "C:\Windows\System32\hvax64.exe"

Step 6. If Files Cannot Be Deleted

This means they are locked by the system. In that case:

  1. Enter BIOS.
  2. Disable virtualization:
    • Intel: Intel Virtualization Technology (VT-x)
    • AMD: SVM Mode
  3. Save settings and exit (Save & Exit).
  4. Boot into Windows.
  5. Repeat steps 2–5.

Step 7. Finish

After successfully deleting the files:

  • Restart your computer.
  • Make sure the system boots without errors.
  • Sign-in works without PIN.
  • If you previously disabled virtualization in BIOS — re-enable it (it's needed for the software to work).

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