Frequently Asked Questions

After payment, you will receive an email with a link to oplata.info. Follow the link to find your launch instructions, download link, and activation key. If you didn't receive the email, go to oplata.info, enter your email, and get the link again.

We accept payments via oplata.info (bank cards, e-wallets, cryptocurrency) and EliteSeller (for selected products). See the Payment page for details.

Compensation is possible exclusively in cases where the Administration deems it necessary. Detailed refund conditions, compensation terms, and cases when refunds are not provided are described in our Refund Policy.

We only provide support for purchases made on ivsofte.biz. If you bought a key from another source, contact that seller. We cannot verify the authenticity of keys purchased elsewhere.

Check the email you used during payment. In the email, click "Read more" — it leads to oplata.info. If you lost the email, go to oplata.info, enter your email and solve the captcha. A link to all your purchases will be resent.

In 95% of cases, the issue is resolved by disabling Windows security services. Remove your antivirus, disable real-time protection, firewall, SmartScreen, and core isolation. Run the program as administrator. Full step-by-step guide — in the article What to do if it doesn't work?

Close unnecessary programs, lower graphics settings, disable overlays (Discord, GeForce Experience, Steam), update GPU drivers, and remove third-party antivirus. If you have less than 16 GB RAM, increase the page file. More details — Lagging cheat / game with cheat.

Yes. Built-in or third-party antivirus (Kaspersky, Avast, ESET, Dr.Web, Norton, McAfee) blocks software launch. Simply disabling it is not enough — you need to completely uninstall it and restart your computer.

Most programs run on Windows 10/11. Check your version: press Win + R, type winver and press Enter. If your system is outdated, update it. Some cheats require specific builds — this is listed in the system requirements on the product page.

Yes, always run the program as administrator. Right-click the file and select "Run as administrator".

Yes. Faceit Anti-Cheat, Valorant Riot Vanguard, ESEA Client, and other anti-cheats conflict with programs at the driver level. They must be completely uninstalled via Control Panel → Programs and the PC must be restarted.

Yes. On the services page you can order paid assistance — a specialist will connect via remote access and set everything up for you.

Yes, the risk of a ban always exists. No cheat provides a 100% guarantee against bans. Our programs use modern anti-cheat bypass methods and are regularly updated, but absolute protection doesn't exist.

Avoid AimBot or set minimal FOV. Don't use No Recoil. Don't aim at players through walls. Don't kill blinded/smoked players. Don't provoke reports — bans often occur after manual reviews.

DMA (Direct Memory Access) is a card that provides direct access to PC memory. The cheat runs on an external device, not the gaming PC, making anti-cheat detection virtually impossible. You need 2 PCs and a DMA card (~$90–600). Full guide — DMA card for cheats.

A spoofer is a program that changes your PC's hardware identifiers (HWID). It's used to bypass hardware bans (HWID ban). After an account ban, a spoofer allows you to play on a new account without buying a new PC.

We do not recommend using cheats on expensive or main accounts. If your account is valuable, play on an alternative one. The risk of a ban is always present.

Exact timing is impossible to predict — it depends on the update complexity and anti-cheat changes. Minor patches are updated within hours, major ones within days. Follow the news in our Telegram channel.

During downtime (when the cheat doesn't work due to a game update), the subscription time is usually frozen or compensated. Specific conditions depend on the program and developer.

All updates are published in our Telegram channel. You can also ask in the chat or message the admin.

Message the admin on Telegram (@undetect), in the Telegram chat, on Discord, or via email at ivsofte@gmail.com. Working hours: 10:00 – 00:00 (UTC+3).

No. Don't try to launch a non-working program — this may result in an account ban. Wait for the official update in the Telegram channel.

IVSOFTE is a software store. We sell license keys for software from verified developers, provide technical support and software installation services.

Open the catalog and find your game. The game page lists all available programs with feature descriptions, prices, and tags. Products with the "Recommended" badge are verified and most stable.

Aimbot — automatic aiming at enemies. ESP (Extra Sensory Perception) — displaying information about enemies (health, distance, name) through walls. Wallhack — visualizing enemies through walls and objects.

Different developers use different approaches: some have better aimbot, others — ESP. They also differ in price, stability, update frequency, and feature sets. Check the description and tags on the product page.

Yes, generally the longer the subscription period, the better the daily price. For example, a 30-day subscription is usually cheaper than buying 30 individual 1-day subscriptions.