If you purchased software from another website (not IVSOFTE) and encountered problems — please read the information below.

We are not responsible

We can only guarantee quality and support for software purchased directly on our website ivsofte.biz. If you bought a key or software from a third-party resource:

  • We cannot verify the authenticity of your key.
  • We cannot guarantee the software will work.
  • We do not provide technical support for such purchases.

Why does this matter?

Third-party resources often sell:

  • Used keys already activated by another user.
  • Time-limited keys that may have expired.
  • Fake keys that don't work at all.
  • Outdated versions of software without updates.

What to do?

  1. Contact the seller on the site where you made the purchase. They are responsible for the product sold.
  2. Open a dispute through the payment system if the seller doesn't respond.
  3. If you want to purchase software with guaranteed support — visit our catalog and make a purchase on our website.

Buy only from the official site

By purchasing software on ivsofte.biz, you get:

  • Guaranteed functionality
  • Free technical support
  • Regular updates
  • Money-back option